Q. Why should I choose FIT Studio over other fitness class centers? |
A. Amenities! It is important to us to make your fitness journey a comfortable one and as easy as possible. You can enjoy complimentary snacks, fresh towels and bottled water. We also have a fully stocked snack and refreshment bar, a lounge and bathrooms stocked with beauty and hygiene products. We won't even make you try to come up with your own workout during open gym- We've got you covered with our Workout of the Day.
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Q. How much are your membership fees? |
A. We offer several different types of memberships and services to fit your needs. But we firmly believe you should never commit to something you don't love. Contracts, signup fees and annual fees don't exist at FIT. You can find our rates on our PRICING page.
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Q. Is there an age requirement for gym memberships? |
A.Whether attending a class, signing up for a membership, or using our personal training services, you MUST be at least 18 years of age.
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Q. What is the cancellation policy for classes and training? |
A. For both classes and personal training, we have a 24 hour cancellation policy. You must cancel your reserved class or training appointment by phone or in person at least 24 hours before the scheduled time to receive a full refund. NO REFUNDS will be issued to cancellations made less than 24 hours priors.
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Q. What happens if I miss a class or personal training session? |
A. You will lose credit for any session or class that you miss. If you have a membership for unlimited classes, we ask that you remove yourself from any classes you will not be able to attend so your spot may be given to others.
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Q. Do I need to be a member to work with a personal trainer? |
A. Absolutely not. Anyone is welcome to use personal training services without signing up for a membership.
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Q. Do you have showers? |
A. Our facility is not equipped with showers, but no need to fret- Our restrooms are fully stocked with complimentary beauty and hygiene products to freshen up with after sweating it out at our bootcamp classes.
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Q. I signed up for a membership online. Now what? |
A. Welcome to the FIT family! Just check in at the front desk upon arrival. We may ask for a photo ID to confirm your idenity and will get you set up with your key tag, which contains your Member ID Number. The number on your key tag is how you will check in every time you visit us.
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Q. What happens if I am running late for a class or personal training session? |
A. Please give us a call if you are running late. However, we may not be able to let you participate in class if you are more than 10 minutes late. If you are signed up for a personal training session and are more than 15 minute late, your session will be forfeited and charged in full.
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Q. Can I sign up for a personal training with a friend? |
A. Yes! Most of our Personal Trainers offer Buddy Sessions that allow you take a session with a friend at a discounted rate. Check out our Trainer Page for more information.
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Q. Do you provide lockers? |
A. There is plenty of storage in the Lounge, where you'll find cubbies and coat racks, for all of your belongings. While the Lounge is closely monitored by staff and surveillance cameras, we still recommend leaving valuables at home. FIT Studio is not responsible for lost or stolen items.
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Q. What if I'm new to working out or haven't worked out in a very long time? |
A. There is something at FIT for people of all fitness levels. Class instructors modify each individual's workout according to their capabilities. While we always encourage Personal Training to give you a more intimate experience in learning your way around the gym, our Client Relations Specialists at the front desk are also there to assist gym members in their workouts as well. You are never alone in your fitness journey.
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